Questions? Need help? Text us at 203-893-3365.
Need to return something? Want to exchange something? No problem! Please see details, below. We can be reached about this via phone at 203-893-3365 or email at smiles@lalahorse.com.
Contact us within: 3 days of delivery. Please plan to ship items back within 14 days of delivery.
Sometimes we send you something that just isn't the right fit for your young horse lover. No problem! Just let us know about it within 1 week of receiving it, and send it back. We are happy to ship out a replacement item at no charge.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Call us at 203-893-3365 or email us at smiles@lalahorse.com.
